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Help.
From a real person.

Scanner trouble · billing questions · feature requests · bug reports

Archivist is built by a small team. Every ticket lands in our inbox directly — no chatbot, no offshore queue. Tell us what's going on and we'll get back to you, usually within a few hours.

01Send us a message

Fill in the form below. Be as specific as you can — what you were doing, what you expected, what happened instead. Screenshots are welcome; just reply to our first email with them attached.

02Other ways to reach us

Prefer plain email? Send to hello@getarchivist.app — it lands in the same inbox. For account or billing questions, mention your account email so we can look it up.